Strategic Planning: A two day rigorous session which results in a 5 year strategic plan and 1 year action plan reflecting priorities. LCA's consensus based decision process brings the group through exploration of opportunities and threats; assessment of current state against future desired state; articulation of mission vision, customers, partners, stakeholders, and articulation of 5 year outcomes, strategies and tactics. Year one priorities are determined and "fleshed out" in what, who, why, and by when terms.

Implementation Planning: The details needed to execute a strategic plan are developed using a process of setting priorities and delineating the tactics and activities necessary to achieve a strategic goal and objective.  participants walk away with a prioritized action plan outlining what, who, how, by when, and why. Performance metrics are built into the articulation of the required outputs.

Strategy Development/Issue Resolution: Many  clients have utilized LCA Inc.'s expertise to address focused issues resulting in clear, concise strategies, actions, and accountabilities. The consultant's expertise is tapped to develop a tailored process and materials to facilitate a consensus based group process to achieve critical results on a focused issue or set of issues.

Organization Assessment: Periodically, it's important to assess where an organization or team is in its day to day operation or development process. LCA, Inc. tailors the approach with the client to provide an independent assessment of the organization or the team's status. The process may include focus groups, interviews, or employee surveys. The result is a report of the status of the organization against the agreed upon parameters and recommendations on how to address the results.

Organization and System Design: LCA's expertise in organization and system design may be tapped to facilitate the development and execution of a redesign of an organization's structure or processes. Consultants design and facilitate a process to support teams exploring options and costs/benefits to reorganizing or reinventing its systems and processes. LCA Consultants offer both content and process support in these activities. Experience and sharing of best practices from other government organizations or private sector successes are key to this support.

Team Development: Team building activities are designed to meet the needs and desired outcomes of the client. The  manager defines what he/she wants to achieve as a result of a team development activity and LCA, Inc. proposes a design, process, and expected output.

Meeting Facilitation: The most basic service offered by LCA, Inc. is meeting facilitation. Consultants design and facilitate meetings of any length and include as part of the service specialized materials, name tents/badges, power point presentations, on site documentation of results, and a final report. There are various levels of expertise and specialties on the LCA, Inc. team, which are recommended based on the group and desired results.

Conferences, Workshops, User Forums: LCA, Inc. has a track record for designing and delivering large scale conferences, workshops, or constituent meetings to meet a wide range of desired objectives. Depending on size and scale, multiple consultants may be used for an event. All materials are tailored for the event to achieve the client's articulated desired results.

Executive Coaching/Leadership Development: A less well known, but frequently utilized LCA service is one-on-one coaching and mentoring. LCA, Inc. consultants are generally name requested and provide leaders at many levels with individual coaching, strategy support, and professional development. Executive Coaching is highly individualized and covers a wide range of topics, which are either planned or evolve over the period of consulting support. Managers generally elect to have 3-4 hour modules of coaching on a monthly or bimonthly basis. There is no menu to select from for this service. It is planned and tailored to meet the Leader's professional development objectives.

Project/Program Management Development and Support: Effectively managing and supporting programs and projects is complex. LCA team members provide  clients with systems support consultation in the design and development of program or project management systems and activities to meet the organization's overall management needs. A systems approach is utilized as the basis for this facilitation service. It is a highly tailored activity using a collaborative approach between consultants and client.

Organization Development: LCA, Inc. offers tailored services in building and supporting programs for organizations in the following areas:

• 360˚ Managerial Assessment Survey and Feedback System

• Knowledge Transfer/Succession Planning

• Career Development and Life Planning

• Team Development using Meyers-Briggs Type Indicator

• Performance Management and Feedback Processes

Professional Development/Training: Half day and full day training modules are available "off the shelf" and/or tailored to meet your organization's specific needs. They include:

• Effective Communications and Interpersonal Skills

• Conflict Resolution

• Leadership Skills…It Can Be Learned

• Effective Meeting Management

• Project Management

• Teamwork and Building Skills of Collaboration and Communications

More detailed course descriptions are available on request.